Your satisfaction is important to us. If you're not completely happy with your purchase, we're here to help.
Return Eligibility
Returns are accepted within 30 days of receiving your order. To qualify for a return, items must be unused, in their original condition, and in the original packaging.
Non-Returnable Items
The following items cannot be returned:
- Personalized or custom-made products
- Gift cards
- Items marked as final sale
- Products that have been used or damaged by the customer
How to Start a Return
To request a return, please contact our customer support team at support@revueldo.com with your order number and the reason for your return. We'll provide detailed return instructions.
Refunds
Once your returned item has been received and inspected, we'll notify you of the approval status. Approved refunds will be issued to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the issue so we can arrange a replacement or refund.
Exchanges
We currently replace items only if they arrive damaged or defective. If you need a replacement, please contact our support team.
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Contact Us
If you have any questions regarding returns or refunds, please contact us at support@revueldo.com. Our team will be happy to assist you.
